Crate & Barrel

4.3
4.3 from 10 Reviews and Ratings
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Average Rating

4.3

/
5

10 Reviews

5 Star
30%
4 Star
40%
3 Star
20%
2 Star
10%
1 Star
0%

All Reviews

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Review Time

Lily Laurent
Unmatched quality and professionalism

Top quality from start to finish. I placed my order and it was delivered quickly and packaged beautifully. The product itself is incredible and worth every penny. I have already told several friends and family members about this and they are all very impressed too.

5
Date of experience: Jun 21, 2017
Mei Mueller
Nice experience — would recommend

Overall a really good experience. The product quality is solid and delivery was faster than expected. There was one small issue with the packaging but customer service sorted it out quickly. I would definitely use this service again and recommend it to others.

4
Date of experience: Feb 16, 2020
Linda White
Good value for the money

A genuinely positive experience with this company. The staff were friendly and helpful, the product quality was high and everything was delivered as promised. A minor process improvement could make things even better but I have no major complaints at all.

4
Date of experience: Sep 15, 2023
Sarah Nelson
Poor quality and slow response

Underwhelmed by this service. The quality is mediocre and the customer support left a lot to be desired. I had several questions that went unanswered for days and the final product was not worth the price I paid. There are better options available elsewhere.

2
Date of experience: Aug 30, 2023
Nicolas Dubois
Delivered on most promises

Really happy with this service. The product is great quality and I feel the pricing is fair. The website is easy to use and the checkout process was smooth. I had one small issue that was quickly resolved by their support team. Would recommend this.

4
Date of experience: Apr 25, 2018
Robert Ali
Nothing short of excellent

Honestly one of the best companies I have ever had the pleasure of dealing with. The staff are knowledgeable, patient and genuinely care about getting things right. I could not be more satisfied with the outcome of my experience.

5
Date of experience: Jan 20, 2024
Zainab Jensen
Mixed feelings about this service

It was what it was. The service delivered what was promised, just without any of the flair or customer care that really makes a business stand out. I got what I paid for but nothing extra. I am not rushing back but I am not warning people away either.

3
Date of experience: Sep 09, 2020
Sofia Svensson
Strong performance — room for improvement

A genuinely positive experience with this company. The staff were friendly and helpful, the product quality was high and everything was delivered as promised. A minor process improvement could make things even better but I have no major complaints at all.

4
Date of experience: May 18, 2017
Barbara Walker
Use it if you have no other option

The service was okay but nothing particularly stood out to me. The product quality was average and the delivery was on time. I expected a bit more based on the reviews I had read beforehand. It does the job but I am not convinced I would specifically seek them out again.

3
Date of experience: Nov 26, 2023
Linda Schneider
I'm a customer for life now

What an incredible service. I placed my order expecting standard quality but what I received was genuinely premium. The packaging was immaculate, the product was perfect and the whole experience was a real pleasure from beginning to end. Highly recommended!

5
Date of experience: Mar 23, 2022

Business Details

  • Our mission is simple: to provide the best possible experience for every customer, every time. We combine cutting-edge solutions with a personal touch that sets us apart from the competition.

  • Email
    enquiries@crateandbarrel.com
  • Phone
    +1-805-774-4327

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