Ducimus Group

3.4
3.4 from 10 Reviews and Ratings
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Average Rating

3.4

/
5

10 Reviews

5 Star
10%
4 Star
20%
3 Star
40%
2 Star
20%
1 Star
10%

All Reviews

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Review Time

Xiao Schneider
The best decision I ever made

Superb experience all round. The communication was clear, the delivery was on time and the product quality was excellent. I had a minor question during the process and it was answered within minutes. This is a five-star business in every sense of the word.

5
Date of experience: Jan 26, 2024
Richard Dubois
Pretty impressed with everything

Very pleased with this company overall. The service was professional and the quality of the product was good. I had to follow up once regarding a delivery update but it was resolved without any major issues. Would give it four stars and would return.

4
Date of experience: Sep 05, 2016
Henrik Hoffmann
Reasonable but not outstanding

An average experience overall. The product quality is acceptable and the pricing is reasonable. I had to chase up a couple of times for updates which was a bit annoying. Nothing disastrous but nothing spectacular either. Three stars feels fair and honest.

3
Date of experience: Oct 16, 2024
Chen Lewis
Okay but not remarkable

It was what it was. The service delivered what was promised, just without any of the flair or customer care that really makes a business stand out. I got what I paid for but nothing extra. I am not rushing back but I am not warning people away either.

3
Date of experience: Sep 19, 2016
Richard Svensson
Good enough but could do better

Three stars feels about right for this. The service works and does what it promises but there is nothing that really sets it apart from competitors. The pricing is competitive but the overall experience was quite standard. Might try a different provider next time.

3
Date of experience: Oct 16, 2016
Evelyn Roberts
Shocking customer service — unacceptable

Absolutely terrible experience from start to finish. The product was nothing like what was advertised, customer service was dismissive and I ended up significantly out of pocket. I would urge anyone considering this company to look at alternatives first.

1
Date of experience: Sep 12, 2025
Marie Sharma
Far from what was advertised

Fell short of what was promised. I placed my order in good faith based on their website but the reality was quite different. The product was inferior to what was shown and getting a resolution took far more effort than it should have. Not impressed at all.

2
Date of experience: Jul 04, 2022
Kavya Allen
Left a lot to be desired

I gave them two stars because I did receive a product but the experience leading up to that was frustrating. Poor communication, misleading descriptions and average quality all contributed to a disappointing outcome. I have already moved on to a competitor.

2
Date of experience: Nov 13, 2023
Isabella Fischer
Basic service — nothing more

I have used better and I have used worse. The service is adequate but does not go the extra mile. The product was fine but nothing about the experience was particularly memorable or impressive. It is a three-star service at a three-star price which is fair enough.

3
Date of experience: Jan 22, 2018
Gabriel Fischer
Really solid service — minor hiccups

I am quite happy with what I received. The product matched the description and arrived in good condition. The customer service team was helpful when I had a question. There is room for a few minor improvements but overall this is a reliable and good service.

4
Date of experience: Feb 07, 2015

Business Details

  • From our humble beginnings to our position today, we have always prioritised one thing above all else: doing right by our customers. Our team is passionate, knowledgeable and always ready to help.

  • Email
    admin@ducimusgroup5f.com
  • Phone
    +1-759-331-5739

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