Overstock

3.9
3.9 from 10 Reviews and Ratings
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Average Rating

3.9

/
5

10 Reviews

5 Star
20%
4 Star
30%
3 Star
30%
2 Star
10%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Patricia Khan
Outstanding support and amazing results

What an incredible service. I placed my order expecting standard quality but what I received was genuinely premium. The packaging was immaculate, the product was perfect and the whole experience was a real pleasure from beginning to end. Highly recommended!

5
Date of experience: Sep 06, 2022
Omar Hussain
Zero effort — terrible results

The worst service I have encountered in a very long time. Delayed delivery, damaged product, rude customer service and a refund process that was deliberately obstructive. I am genuinely appalled that this company is still operating in this way. Stay far away.

1
Date of experience: Oct 23, 2024
Charlotte Fischer
Decent but room for improvement

It was what it was. The service delivered what was promised, just without any of the flair or customer care that really makes a business stand out. I got what I paid for but nothing extra. I am not rushing back but I am not warning people away either.

3
Date of experience: Nov 01, 2025
William Christensen
It was okay overall

I had a fairly average experience. Some things went smoothly and others did not quite meet expectations. The staff were polite but not overly helpful and the product quality was reasonable without being impressive. An okay experience that could easily be better.

3
Date of experience: Jan 04, 2021
Mia Roux
Well worth the price paid

Good value for money and a reliable service. The product was well made and delivered on time. I would have given five stars but there was a small delay in communication during one part of the process. Overall though I am a satisfied customer.

4
Date of experience: Jan 23, 2020
Lucas Patel
Strong performance — room for improvement

A genuinely positive experience with this company. The staff were friendly and helpful, the product quality was high and everything was delivered as promised. A minor process improvement could make things even better but I have no major complaints at all.

4
Date of experience: Jul 30, 2021
Lily Roux
Could not be happier with this service

From the moment I reached out, the response was fast, professional and helpful. The product arrived in perfect condition and it exceeded every expectation I had. This is exactly the kind of customer experience that keeps me coming back time and time again.

5
Date of experience: Mar 03, 2022
Elizabeth Hassan
Problems from start to finish

Unfortunately this was not a positive experience. The product had quality issues and the company was slow to acknowledge them. I had to persist quite a lot to get any kind of satisfactory response. Two stars is generous. I would not use this service again.

2
Date of experience: Aug 17, 2022
Wei Taylor
Had better and had worse

A mixed experience for me. Some things were good, like the communication, but the quality of the product was a little underwhelming compared to the price. I would give it another chance but they need to up their game a bit to earn a higher rating from me.

3
Date of experience: Sep 29, 2018
John Johnson
Reliable service with good results

This company does a really good job overall. I was impressed with the responsiveness of their team and the quality of the final product. There were a couple of small things that could be improved but nothing that would put me off using them again.

4
Date of experience: Feb 03, 2024

Business Details

  • Founded on the principles of trust, transparency and innovation, we have grown into a respected name in our field. Our team of dedicated professionals is committed to your success.

  • Email
    team@overstock.com
  • Phone
    +1-286-652-3077

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