iRobot

4.2
4.2 from 10 Reviews and Ratings
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Average Rating

4.2

/
5

10 Reviews

5 Star
30%
4 Star
40%
3 Star
20%
2 Star
10%
1 Star
0%

All Reviews

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Review Time

Omar Miller
Impressed with the product quality

Solid company that delivers on its promises. I have used them twice now and both times the experience has been positive. The quality is consistent and the team is professional and easy to deal with. Would not hesitate to use them again for future needs.

4
Date of experience: Jun 01, 2021
Michael Martinez
Blew my expectations out of the water

Exceptional service that really stands out in a crowded market. They kept me informed at every stage of the process, delivered exactly what was promised and followed up to make sure I was happy. This is how all businesses should operate. Truly impressive.

5
Date of experience: Oct 05, 2015
Zainab Lindqvist
Absolutely outstanding experience!

I was a bit hesitant at first but after reading the reviews I decided to give them a try and I am so glad I did. The service is everything they say it is and more. Absolutely seamless from the order process to final delivery. Five stars without a doubt.

5
Date of experience: Mar 07, 2015
John Walker
Had better and had worse

Decent enough but I felt the experience was a bit rushed. The product is functional and arrived without damage but the packaging was a bit basic and communication could be improved. For the price it is okay but I expected a slightly more polished service.

3
Date of experience: Jun 04, 2024
Liam Leroy
Outstanding support and amazing results

Honestly one of the best companies I have ever had the pleasure of dealing with. The staff are knowledgeable, patient and genuinely care about getting things right. I could not be more satisfied with the outcome of my experience.

5
Date of experience: Jul 13, 2020
Jack Hall
Reasonable but not outstanding

Somewhat satisfied but left with a few reservations. The core product is fine and delivery was acceptable but I had a billing query that took longer than it should have to resolve. Improving response times and overall polish would lift this to a four-star experience.

3
Date of experience: Mar 06, 2018
Ella Jensen
Reliable service with good results

Four stars from me. Good service, reliable delivery and a quality product that does what it says. I had a smooth experience from start to finish with just one small query that was handled promptly. I would use this service again and suggest others consider it.

4
Date of experience: Oct 05, 2020
Deepa Adams
Good quality — satisfied customer

Really happy with this service. The product is great quality and I feel the pricing is fair. The website is easy to use and the checkout process was smooth. I had one small issue that was quickly resolved by their support team. Would recommend this.

4
Date of experience: Sep 03, 2025
Mohammed Garcia
Generally very positive experience

Good value for money and a reliable service. The product was well made and delivered on time. I would have given five stars but there was a small delay in communication during one part of the process. Overall though I am a satisfied customer.

4
Date of experience: Jun 26, 2015
Bjorn Joshi
Struggled with this service

Underwhelmed by this service. The quality is mediocre and the customer support left a lot to be desired. I had several questions that went unanswered for days and the final product was not worth the price I paid. There are better options available elsewhere.

2
Date of experience: Oct 22, 2022

Business Details

  • From our humble beginnings to our position today, we have always prioritised one thing above all else: doing right by our customers. Our team is passionate, knowledgeable and always ready to help.

  • Email
    team@irobot.com
  • Phone
    +1-501-794-3875

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