O'Reilly Auto Parts

4.4
4.4 from 10 Reviews and Ratings
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Average Rating

4.4

/
5

10 Reviews

5 Star
30%
4 Star
40%
3 Star
20%
2 Star
10%
1 Star
0%

All Reviews

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Review Time

Olivia Kapoor
Great quality and fast response

I am quite happy with what I received. The product matched the description and arrived in good condition. The customer service team was helpful when I had a question. There is room for a few minor improvements but overall this is a reliable and good service.

4
Date of experience: Jul 22, 2025
Omar Klein
Great quality and fast response

Overall a really good experience. The product quality is solid and delivery was faster than expected. There was one small issue with the packaging but customer service sorted it out quickly. I would definitely use this service again and recommend it to others.

4
Date of experience: Mar 17, 2020
Yusuf Moreau
Genuinely impressed — will return

Superb experience all round. The communication was clear, the delivery was on time and the product quality was excellent. I had a minor question during the process and it was answered within minutes. This is a five-star business in every sense of the word.

5
Date of experience: Jan 25, 2017
Linda Sharma
Exceptional value and superb quality

Honestly one of the best companies I have ever had the pleasure of dealing with. The staff are knowledgeable, patient and genuinely care about getting things right. I could not be more satisfied with the outcome of my experience.

5
Date of experience: Aug 09, 2024
Freya Nguyen
Neither great nor terrible

The service was okay but nothing particularly stood out to me. The product quality was average and the delivery was on time. I expected a bit more based on the reviews I had read beforehand. It does the job but I am not convinced I would specifically seek them out again.

3
Date of experience: Apr 12, 2016
Sigrid Martinez
Mixed feelings about this service

A mixed experience for me. Some things were good, like the communication, but the quality of the product was a little underwhelming compared to the price. I would give it another chance but they need to up their game a bit to earn a higher rating from me.

3
Date of experience: Oct 11, 2019
Camille Taylor
Outstanding support and amazing results

Superb experience all round. The communication was clear, the delivery was on time and the product quality was excellent. I had a minor question during the process and it was answered within minutes. This is a five-star business in every sense of the word.

5
Date of experience: Sep 02, 2015
Layla Martinez
Mediocre at best — avoid if possible

The product arrived late and in worse condition than expected. When I contacted customer service they were not very apologetic or helpful. I had higher hopes based on the reviews but my experience was unfortunately quite negative. I would not rush to use them again.

2
Date of experience: Nov 29, 2017
Yusuf Kapoor
Delivered on most promises

Solid company that delivers on its promises. I have used them twice now and both times the experience has been positive. The quality is consistent and the team is professional and easy to deal with. Would not hesitate to use them again for future needs.

4
Date of experience: Sep 04, 2021
Astrid Hernandez
Pretty impressed with everything

I am quite happy with what I received. The product matched the description and arrived in good condition. The customer service team was helpful when I had a question. There is room for a few minor improvements but overall this is a reliable and good service.

4
Date of experience: Oct 24, 2019

Business Details

  • Our focus has always been on delivering real, measurable value to the people and businesses we serve. We are proud of what we have built and even more excited about where we are going.

  • Email
    info@oreillyauto.com
  • Phone
    +1-974-134-1267

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