Pep Boys

3.8
3.8 from 10 Reviews and Ratings
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Average Rating

3.8

/
5

10 Reviews

5 Star
20%
4 Star
30%
3 Star
30%
2 Star
10%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Miguel Jones
Solid company — highly recommended

Pretty good experience overall. I found the ordering process simple and the delivery was on schedule. The product quality was better than I expected for the price point. I will be ordering again and would recommend to friends who need a similar service.

4
Date of experience: Jul 03, 2022
Zainab Singh
Fell well short of expectations

I was really disappointed with this service. The product quality was well below what I expected based on the website description and marketing. Customer service was slow to respond and not particularly helpful when they did. I would think twice before using again.

2
Date of experience: Dec 14, 2023
Sigrid Lefebvre
Some good some bad aspects

Somewhat satisfied but left with a few reservations. The core product is fine and delivery was acceptable but I had a billing query that took longer than it should have to resolve. Improving response times and overall polish would lift this to a four-star experience.

3
Date of experience: Jul 01, 2020
Linda Sharma
Exceeded all my expectations

I have tried many similar services over the years and this one is by far the best. The quality is outstanding, the pricing is fair and the customer service is second to none. I am a loyal customer for life and will never look elsewhere again.

5
Date of experience: Mar 30, 2016
Camille Mehta
Blew my expectations out of the water

I cannot say enough good things about this company. The professionalism, the quality and the care they put into every order is remarkable. I have been a customer for years and they continue to impress me each and every time. Truly outstanding in every way.

5
Date of experience: Sep 28, 2023
Logan Lewis
Professional team and timely delivery

Pretty good experience overall. I found the ordering process simple and the delivery was on schedule. The product quality was better than I expected for the price point. I will be ordering again and would recommend to friends who need a similar service.

4
Date of experience: Dec 02, 2022
Louis Lindqvist
So-so experience — average quality

I had a fairly average experience. Some things went smoothly and others did not quite meet expectations. The staff were polite but not overly helpful and the product quality was reasonable without being impressive. An okay experience that could easily be better.

3
Date of experience: Sep 22, 2024
Aisha Garcia
Basic service — nothing more

I have used better and I have used worse. The service is adequate but does not go the extra mile. The product was fine but nothing about the experience was particularly memorable or impressive. It is a three-star service at a three-star price which is fair enough.

3
Date of experience: Jul 13, 2023
John Clark
Do not use this service

Absolutely terrible experience from start to finish. The product was nothing like what was advertised, customer service was dismissive and I ended up significantly out of pocket. I would urge anyone considering this company to look at alternatives first.

1
Date of experience: Sep 12, 2017
Ava Lee
Really solid service — minor hiccups

Overall a really good experience. The product quality is solid and delivery was faster than expected. There was one small issue with the packaging but customer service sorted it out quickly. I would definitely use this service again and recommend it to others.

4
Date of experience: Sep 01, 2021

Business Details

  • We are a leading provider in our industry, dedicated to delivering outstanding service and exceptional value to every customer. Our experienced team works tirelessly to ensure your satisfaction at every step of the journey.

  • Email
    hello@pepboys.com
  • Phone
    +1-108-580-3006

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