CarMax

4.3
4.3 from 10 Reviews and Ratings
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Average Rating

4.3

/
5

10 Reviews

5 Star
30%
4 Star
40%
3 Star
20%
2 Star
10%
1 Star
0%

All Reviews

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Review Time

Astrid Ibrahim
Genuinely impressed — will return

Top quality from start to finish. I placed my order and it was delivered quickly and packaged beautifully. The product itself is incredible and worth every penny. I have already told several friends and family members about this and they are all very impressed too.

5
Date of experience: Jan 11, 2019
Isabella Kumar
Very happy with the outcome

Four stars from me. Good service, reliable delivery and a quality product that does what it says. I had a smooth experience from start to finish with just one small query that was handled promptly. I would use this service again and suggest others consider it.

4
Date of experience: Feb 06, 2017
Emily Klein
Remarkable experience every single time

Top quality from start to finish. I placed my order and it was delivered quickly and packaged beautifully. The product itself is incredible and worth every penny. I have already told several friends and family members about this and they are all very impressed too.

5
Date of experience: Jan 12, 2018
Joseph Shah
Five stars and then some!

I have been using this service for a while now and I am consistently blown away by the quality and attention to detail. The team goes above and beyond every single time and I would not hesitate to recommend them to anyone looking for a reliable and excellent service.

5
Date of experience: Oct 15, 2025
Patricia Moreau
Delivered on most promises

This company does a really good job overall. I was impressed with the responsiveness of their team and the quality of the final product. There were a couple of small things that could be improved but nothing that would put me off using them again.

4
Date of experience: Jul 02, 2020
Richard Johnson
Basic service — nothing more

Decent enough but I felt the experience was a bit rushed. The product is functional and arrived without damage but the packaging was a bit basic and communication could be improved. For the price it is okay but I expected a slightly more polished service.

3
Date of experience: Nov 26, 2017
Ingrid Roux
Great support and good pricing

Really happy with this service. The product is great quality and I feel the pricing is fair. The website is easy to use and the checkout process was smooth. I had one small issue that was quickly resolved by their support team. Would recommend this.

4
Date of experience: Mar 27, 2021
Vikram Anderson
Not worth the price at all

Unfortunately this was not a positive experience. The product had quality issues and the company was slow to acknowledge them. I had to persist quite a lot to get any kind of satisfactory response. Two stars is generous. I would not use this service again.

2
Date of experience: May 05, 2025
Abigail Hall
Delivered on most promises

Good value for money and a reliable service. The product was well made and delivered on time. I would have given five stars but there was a small delay in communication during one part of the process. Overall though I am a satisfied customer.

4
Date of experience: Dec 07, 2018
Ethan Taylor
Middle of the road experience

A mixed experience for me. Some things were good, like the communication, but the quality of the product was a little underwhelming compared to the price. I would give it another chance but they need to up their game a bit to earn a higher rating from me.

3
Date of experience: Apr 22, 2022

Business Details

  • We are a leading provider in our industry, dedicated to delivering outstanding service and exceptional value to every customer. Our experienced team works tirelessly to ensure your satisfaction at every step of the journey.

  • Email
    contact@carmax.com
  • Phone
    +1-841-244-7699

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