Provident Inc

2.9
2.9 from 10 Reviews and Ratings
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Average Rating

2.9

/
5

10 Reviews

5 Star
10%
4 Star
10%
3 Star
20%
2 Star
40%
1 Star
20%

All Reviews

Filter Reviews

Review Time

Lin Lindqvist
Poor quality and slow response

Fell short of what was promised. I placed my order in good faith based on their website but the reality was quite different. The product was inferior to what was shown and getting a resolution took far more effort than it should have. Not impressed at all.

2
Date of experience: Apr 01, 2018
Logan Moreau
Needs significant improvement

Unfortunately this was not a positive experience. The product had quality issues and the company was slow to acknowledge them. I had to persist quite a lot to get any kind of satisfactory response. Two stars is generous. I would not use this service again.

2
Date of experience: Jul 06, 2015
Emily Taylor
Some good some bad aspects

I have used better and I have used worse. The service is adequate but does not go the extra mile. The product was fine but nothing about the experience was particularly memorable or impressive. It is a three-star service at a three-star price which is fair enough.

3
Date of experience: Aug 20, 2020
Liam Lee
World-class service from start to finish

I was a bit hesitant at first but after reading the reviews I decided to give them a try and I am so glad I did. The service is everything they say it is and more. Absolutely seamless from the order process to final delivery. Five stars without a doubt.

5
Date of experience: Aug 16, 2025
Aiden Taylor
Not great — would look elsewhere

More bad than good with this one. Long delivery times, questionable quality and an unhelpful support team made for a stressful experience. I understand businesses can have off days but this felt systemic. I would suggest looking at alternatives before committing.

2
Date of experience: Aug 21, 2020
Isabella Kumar
Great support and good pricing

Pretty good experience overall. I found the ordering process simple and the delivery was on schedule. The product quality was better than I expected for the price point. I will be ordering again and would recommend to friends who need a similar service.

4
Date of experience: May 28, 2016
Jackson Dubois
Regret using this service

I was really disappointed with this service. The product quality was well below what I expected based on the website description and marketing. Customer service was slow to respond and not particularly helpful when they did. I would think twice before using again.

2
Date of experience: Jun 15, 2016
Anna Ahmed
Okay but not remarkable

Not bad but not great either. The delivery was fine and the product arrived intact. I had a question that took a couple of days to get a response to which was a little frustrating. Overall it is acceptable but there is definitely room for improvement in several areas.

3
Date of experience: Jul 07, 2017
Zainab Thompson
Would give zero stars if I could

I cannot believe how bad this was. Total waste of money and time. The product fell apart almost immediately and when I complained I was basically told it was my fault. Zero accountability and zero customer care. Avoid this company at all costs.

1
Date of experience: Jun 28, 2022
Evelyn Hussain
Possibly the worst decision I made

I cannot believe how bad this was. Total waste of money and time. The product fell apart almost immediately and when I complained I was basically told it was my fault. Zero accountability and zero customer care. Avoid this company at all costs.

1
Date of experience: Nov 11, 2021

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