Interactive Brokers

3.5
3.5 from 10 Reviews and Ratings
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Average Rating

3.5

/
5

10 Reviews

5 Star
20%
4 Star
30%
3 Star
30%
2 Star
10%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Hassan Ahmed
Decent but room for improvement

A mixed experience for me. Some things were good, like the communication, but the quality of the product was a little underwhelming compared to the price. I would give it another chance but they need to up their game a bit to earn a higher rating from me.

3
Date of experience: Aug 30, 2021
Mason Brown
Nightmare experience — beware

I cannot believe how bad this was. Total waste of money and time. The product fell apart almost immediately and when I complained I was basically told it was my fault. Zero accountability and zero customer care. Avoid this company at all costs.

1
Date of experience: Mar 11, 2019
Mia Michel
Delivered on most promises

Four stars from me. Good service, reliable delivery and a quality product that does what it says. I had a smooth experience from start to finish with just one small query that was handled promptly. I would use this service again and suggest others consider it.

4
Date of experience: Jan 09, 2017
Sarah Thomas
Exceeded all my expectations

Superb experience all round. The communication was clear, the delivery was on time and the product quality was excellent. I had a minor question during the process and it was answered within minutes. This is a five-star business in every sense of the word.

5
Date of experience: Sep 26, 2024
Stefan Rao
Mediocre at best — avoid if possible

The product arrived late and in worse condition than expected. When I contacted customer service they were not very apologetic or helpful. I had higher hopes based on the reviews but my experience was unfortunately quite negative. I would not rush to use them again.

2
Date of experience: Jun 17, 2015
Mei Larsson
Satisfactory but not spectacular

Not bad but not great either. The delivery was fine and the product arrived intact. I had a question that took a couple of days to get a response to which was a little frustrating. Overall it is acceptable but there is definitely room for improvement in several areas.

3
Date of experience: Aug 31, 2016
Layla Torres
Moderate quality — average pricing

It was what it was. The service delivered what was promised, just without any of the flair or customer care that really makes a business stand out. I got what I paid for but nothing extra. I am not rushing back but I am not warning people away either.

3
Date of experience: Jul 06, 2018
Stefan Becker
Great quality and fast response

Solid company that delivers on its promises. I have used them twice now and both times the experience has been positive. The quality is consistent and the team is professional and easy to deal with. Would not hesitate to use them again for future needs.

4
Date of experience: Apr 23, 2016
Mei Garcia
Exceptional value and superb quality

Honestly one of the best companies I have ever had the pleasure of dealing with. The staff are knowledgeable, patient and genuinely care about getting things right. I could not be more satisfied with the outcome of my experience.

5
Date of experience: Aug 25, 2020
Carter Roux
Very happy with the outcome

Pretty good experience overall. I found the ordering process simple and the delivery was on schedule. The product quality was better than I expected for the price point. I will be ordering again and would recommend to friends who need a similar service.

4
Date of experience: Aug 28, 2020

Business Details

  • We believe that great service is built on great relationships. That is why we put our customers at the heart of everything we do, delivering tailored solutions that genuinely make a difference.

  • Email
    team@interactivebrokers.com
  • Phone
    +1-753-437-7667

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