Capital One

3.9
3.9 from 10 Reviews and Ratings
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Average Rating

3.9

/
5

10 Reviews

5 Star
20%
4 Star
30%
3 Star
30%
2 Star
10%
1 Star
10%

All Reviews

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Review Time

Andres Roberts
Outstanding support and amazing results

From the moment I reached out, the response was fast, professional and helpful. The product arrived in perfect condition and it exceeded every expectation I had. This is exactly the kind of customer experience that keeps me coming back time and time again.

5
Date of experience: Sep 08, 2018
Fang Jones
So-so experience — average quality

The service was okay but nothing particularly stood out to me. The product quality was average and the delivery was on time. I expected a bit more based on the reviews I had read beforehand. It does the job but I am not convinced I would specifically seek them out again.

3
Date of experience: May 16, 2021
Valentina Larsson
Use it if you have no other option

The service was okay but nothing particularly stood out to me. The product quality was average and the delivery was on time. I expected a bit more based on the reviews I had read beforehand. It does the job but I am not convinced I would specifically seek them out again.

3
Date of experience: Sep 13, 2019
Isabella Mehta
Nice experience — would recommend

I am quite happy with what I received. The product matched the description and arrived in good condition. The customer service team was helpful when I had a question. There is room for a few minor improvements but overall this is a reliable and good service.

4
Date of experience: Mar 15, 2019
Gabriel Dubois
Just about meets expectations

Somewhat satisfied but left with a few reservations. The core product is fine and delivery was acceptable but I had a billing query that took longer than it should have to resolve. Improving response times and overall polish would lift this to a four-star experience.

3
Date of experience: Nov 18, 2023
Alejandro Nilsson
Poor quality and slow response

I was really disappointed with this service. The product quality was well below what I expected based on the website description and marketing. Customer service was slow to respond and not particularly helpful when they did. I would think twice before using again.

2
Date of experience: Jul 18, 2017
Elise Rahman
Above average in every regard

Good value for money and a reliable service. The product was well made and delivered on time. I would have given five stars but there was a small delay in communication during one part of the process. Overall though I am a satisfied customer.

4
Date of experience: Feb 28, 2018
Ava Andersen
The best decision I ever made

Exceptional service that really stands out in a crowded market. They kept me informed at every stage of the process, delivered exactly what was promised and followed up to make sure I was happy. This is how all businesses should operate. Truly impressive.

5
Date of experience: May 11, 2023
Camille Weber
Great quality and fast response

Really happy with this service. The product is great quality and I feel the pricing is fair. The website is easy to use and the checkout process was smooth. I had one small issue that was quickly resolved by their support team. Would recommend this.

4
Date of experience: Feb 08, 2016
Abigail Carter
Nightmare experience — beware

Deeply disappointed and frustrated. This was supposed to be a straightforward purchase but turned into a nightmare. Wrong product sent, weeks of back and forth with an unhelpful team and no satisfactory resolution. Never again will I use this company.

1
Date of experience: Aug 15, 2017

Business Details

  • Our mission is simple: to provide the best possible experience for every customer, every time. We combine cutting-edge solutions with a personal touch that sets us apart from the competition.

  • Email
    team@capitalone.com
  • Phone
    +1-319-411-4921

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