Grubhub

3.5
3.5 from 10 Reviews and Ratings
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Average Rating

3.5

/
5

10 Reviews

5 Star
20%
4 Star
30%
3 Star
30%
2 Star
10%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Fatima Gupta
Generally very positive experience

I am quite happy with what I received. The product matched the description and arrived in good condition. The customer service team was helpful when I had a question. There is room for a few minor improvements but overall this is a reliable and good service.

4
Date of experience: Apr 08, 2015
Isabella Moreau
Could improve in a few areas

It was what it was. The service delivered what was promised, just without any of the flair or customer care that really makes a business stand out. I got what I paid for but nothing extra. I am not rushing back but I am not warning people away either.

3
Date of experience: Mar 03, 2018
Isabelle Shah
Good quality — satisfied customer

A genuinely positive experience with this company. The staff were friendly and helpful, the product quality was high and everything was delivered as promised. A minor process improvement could make things even better but I have no major complaints at all.

4
Date of experience: Apr 12, 2025
Nicolas Roberts
Not great — would look elsewhere

More bad than good with this one. Long delivery times, questionable quality and an unhelpful support team made for a stressful experience. I understand businesses can have off days but this felt systemic. I would suggest looking at alternatives before committing.

2
Date of experience: Sep 26, 2015
Yan Wagner
Delivered on most promises

Good value for money and a reliable service. The product was well made and delivered on time. I would have given five stars but there was a small delay in communication during one part of the process. Overall though I am a satisfied customer.

4
Date of experience: Mar 02, 2017
Michael Bertrand
Gets the job done but barely

An average experience overall. The product quality is acceptable and the pricing is reasonable. I had to chase up a couple of times for updates which was a bit annoying. Nothing disastrous but nothing spectacular either. Three stars feels fair and honest.

3
Date of experience: Jan 20, 2024
Jennifer Hansen
Some good some bad aspects

It was what it was. The service delivered what was promised, just without any of the flair or customer care that really makes a business stand out. I got what I paid for but nothing extra. I am not rushing back but I am not warning people away either.

3
Date of experience: Jun 09, 2021
Antoine Moreau
Five stars and then some!

I have been using this service for a while now and I am consistently blown away by the quality and attention to detail. The team goes above and beyond every single time and I would not hesitate to recommend them to anyone looking for a reliable and excellent service.

5
Date of experience: Feb 11, 2017
Mei Davis
No care for customers whatsoever

Absolutely terrible experience from start to finish. The product was nothing like what was advertised, customer service was dismissive and I ended up significantly out of pocket. I would urge anyone considering this company to look at alternatives first.

1
Date of experience: Jan 08, 2015
Ava Robinson
Simply brilliant — no complaints at all

I have tried many similar services over the years and this one is by far the best. The quality is outstanding, the pricing is fair and the customer service is second to none. I am a loyal customer for life and will never look elsewhere again.

5
Date of experience: Jan 25, 2020

Business Details

  • Founded on the principles of trust, transparency and innovation, we have grown into a respected name in our field. Our team of dedicated professionals is committed to your success.

  • Email
    support@grubhub.com
  • Phone
    +1-383-340-9269

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