Dominion Access Bank

4.1
4.1 from 30 Reviews and Ratings
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Average Rating

4.1

/
5

30 Reviews

5 Star
40%
4 Star
33%
3 Star
20%
2 Star
7%
1 Star
0%

Filtered Reviews

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Review Time

Amelia Lewis
Exceptional financial service from start to finish

I applied for a mortgage here and the experience was exceptional from first enquiry to completion. The mortgage team kept me informed at every stage and secured a rate well below what competitors offered. Could not be happier.

5
Date of experience: Jul 04, 2016
Mason David
Best bank I have ever used

Outstanding wealth management service. My advisor reviewed my entire financial position and proposed a comprehensive plan that has already improved my returns. The professionalism and depth of knowledge on display here is genuinely impressive.

5
Date of experience: May 05, 2021
Carlos Nelson
Outstanding banking service — truly five star

This bank has consistently exceeded my expectations. Every query I have raised has been resolved promptly and professionally. The financial products are competitive and the team genuinely cares about customer outcomes. A true five-star banking experience.

5
Date of experience: Feb 14, 2016
Louis Rahman
Good value banking with excellent support

Really pleased with the savings account I opened here. The interest rate was clearly explained upfront and has been paid accurately each month. The onboarding process was smooth and my account advisor followed up to ensure everything was in order.

4
Date of experience: Apr 05, 2018
Sarah Lee
Adequate banking — room for improvement

A perfectly serviceable bank for everyday needs. My current account works as expected and the online banking portal is functional. Not the most exciting customer experience but reliable and honest, which counts for a lot in financial services.

3
Date of experience: May 12, 2024
Li Patel
Very pleased with the service overall

Good overall banking experience. My current account functions exactly as promised, transfers are fast and the app is easy to use. Had one small issue with a standing order that was corrected within 24 hours. A reliable bank I would recommend to others.

4
Date of experience: May 24, 2023
Grace Lindqvist
Acceptable service — nothing exceptional

Three stars because my experience has been adequate but not exceptional. The savings rate is reasonable and transactions process without issues. I do wish the customer support was a bit more proactive but I have no serious complaints.

3
Date of experience: Sep 26, 2025
Sigrid Mehta
A trustworthy bank that delivers on its promises

I used this bank for a business loan and was very pleased with the outcome. The application process was straightforward, the terms were competitive and the repayment schedule is perfectly structured for my cash flow. Good professional banking.

4
Date of experience: Apr 25, 2020
Thomas Rahman
Good value banking with excellent support

A solid four-star banking experience. The customer service team is knowledgeable and the range of financial products available is impressive. A small improvement in online chat response times would push this to five stars easily.

4
Date of experience: May 29, 2025
Jack Kapoor
Several problems with the banking experience

I had ongoing difficulties getting a clear answer about my account charges. Multiple calls resulted in conflicting information and the issue took weeks to resolve. The underlying banking products are fine but the support infrastructure needs significant improvement.

2
Date of experience: Mar 11, 2015

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