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Review Time
Quite frustrated with this company. The ordering process was confusing, delivery took much longer than stated and the product quality did not justify the price. Customer service was polite but unhelpful in actually solving my problem. Likely won't use again.
I was a bit hesitant at first but after reading the reviews I decided to give them a try and I am so glad I did. The service is everything they say it is and more. Absolutely seamless from the order process to final delivery. Five stars without a doubt.
Unfortunately this was not a positive experience. The product had quality issues and the company was slow to acknowledge them. I had to persist quite a lot to get any kind of satisfactory response. Two stars is generous. I would not use this service again.
Overall a really good experience. The product quality is solid and delivery was faster than expected. There was one small issue with the packaging but customer service sorted it out quickly. I would definitely use this service again and recommend it to others.
Unfortunately this was not a positive experience. The product had quality issues and the company was slow to acknowledge them. I had to persist quite a lot to get any kind of satisfactory response. Two stars is generous. I would not use this service again.
Somewhat satisfied but left with a few reservations. The core product is fine and delivery was acceptable but I had a billing query that took longer than it should have to resolve. Improving response times and overall polish would lift this to a four-star experience.
I gave them two stars because I did receive a product but the experience leading up to that was frustrating. Poor communication, misleading descriptions and average quality all contributed to a disappointing outcome. I have already moved on to a competitor.
Deeply disappointed and frustrated. This was supposed to be a straightforward purchase but turned into a nightmare. Wrong product sent, weeks of back and forth with an unhelpful team and no satisfactory resolution. Never again will I use this company.
I have used better and I have used worse. The service is adequate but does not go the extra mile. The product was fine but nothing about the experience was particularly memorable or impressive. It is a three-star service at a three-star price which is fair enough.
I have never felt the need to leave a one-star review before but this company earned it. Everything from the ordering process to the final outcome was handled badly. They have no regard for customers once they have your money. I am warning everyone I know.
From our humble beginnings to our position today, we have always prioritised one thing above all else: doing right by our customers. Our team is passionate, knowledgeable and always ready to help.
