Sonos

4.1
4.1 from 10 Reviews and Ratings
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Average Rating

4.1

/
5

10 Reviews

5 Star
30%
4 Star
40%
3 Star
20%
2 Star
10%
1 Star
0%

All Reviews

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Review Time

Ella Ibrahim
Strong performance — room for improvement

Four stars from me. Good service, reliable delivery and a quality product that does what it says. I had a smooth experience from start to finish with just one small query that was handled promptly. I would use this service again and suggest others consider it.

4
Date of experience: Aug 23, 2020
Mohammed Patel
Needs significant improvement

Fell short of what was promised. I placed my order in good faith based on their website but the reality was quite different. The product was inferior to what was shown and getting a resolution took far more effort than it should have. Not impressed at all.

2
Date of experience: Jul 21, 2020
Ethan Anderson
Top-notch quality and great customer care

From the moment I reached out, the response was fast, professional and helpful. The product arrived in perfect condition and it exceeded every expectation I had. This is exactly the kind of customer experience that keeps me coming back time and time again.

5
Date of experience: Dec 26, 2017
Fatima Thompson
Five stars and then some!

Top quality from start to finish. I placed my order and it was delivered quickly and packaged beautifully. The product itself is incredible and worth every penny. I have already told several friends and family members about this and they are all very impressed too.

5
Date of experience: Jul 14, 2020
Camila Nelson
Just about meets expectations

Decent enough but I felt the experience was a bit rushed. The product is functional and arrived without damage but the packaging was a bit basic and communication could be improved. For the price it is okay but I expected a slightly more polished service.

3
Date of experience: Feb 23, 2019
Zainab Rivera
Satisfactory but not spectacular

I have used better and I have used worse. The service is adequate but does not go the extra mile. The product was fine but nothing about the experience was particularly memorable or impressive. It is a three-star service at a three-star price which is fair enough.

3
Date of experience: Dec 11, 2015
Sarah Rao
Pretty impressed with everything

Very pleased with this company overall. The service was professional and the quality of the product was good. I had to follow up once regarding a delivery update but it was resolved without any major issues. Would give it four stars and would return.

4
Date of experience: Mar 09, 2015
Zainab Bertrand
Solid company — highly recommended

I am quite happy with what I received. The product matched the description and arrived in good condition. The customer service team was helpful when I had a question. There is room for a few minor improvements but overall this is a reliable and good service.

4
Date of experience: Oct 09, 2015
Sigrid Becker
The best decision I ever made

What an incredible service. I placed my order expecting standard quality but what I received was genuinely premium. The packaging was immaculate, the product was perfect and the whole experience was a real pleasure from beginning to end. Highly recommended!

5
Date of experience: May 08, 2022
Richard Ramirez
Great quality and fast response

Pretty good experience overall. I found the ordering process simple and the delivery was on schedule. The product quality was better than I expected for the price point. I will be ordering again and would recommend to friends who need a similar service.

4
Date of experience: Mar 06, 2024

Business Details

  • We combine deep industry expertise with a genuine commitment to customer satisfaction. Whether you are a first-time customer or a long-time partner, we treat every interaction with care and professionalism.

  • Email
    enquiries@sonos.com
  • Phone
    +1-568-194-6354

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