Hotels.com

4.1
4.1 from 10 Reviews and Ratings
Claimed Profile
Business profile has been claimed

This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.n

Verified details

The details that have been provided so far by the business to verify their profile.

  • Business details provided
  • Business owner identity verified
  • Business domain ownership verified

Average Rating

4.1

/
5

10 Reviews

5 Star
30%
4 Star
40%
3 Star
20%
2 Star
10%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Lars Wilson
So glad I chose this company

I cannot say enough good things about this company. The professionalism, the quality and the care they put into every order is remarkable. I have been a customer for years and they continue to impress me each and every time. Truly outstanding in every way.

5
Date of experience: Apr 26, 2020
Nicolas Jackson
A truly premium experience

The team was incredibly responsive and helpful throughout the whole process. They answered all my questions promptly and made sure the final result was exactly what I wanted. An absolutely fantastic experience that I would recommend to anyone without hesitation.

5
Date of experience: Jul 04, 2024
Mason Ali
Could not be happier with this service

I was a bit hesitant at first but after reading the reviews I decided to give them a try and I am so glad I did. The service is everything they say it is and more. Absolutely seamless from the order process to final delivery. Five stars without a doubt.

5
Date of experience: Oct 29, 2021
Carter Ali
Expected much better honestly

I gave them two stars because I did receive a product but the experience leading up to that was frustrating. Poor communication, misleading descriptions and average quality all contributed to a disappointing outcome. I have already moved on to a competitor.

2
Date of experience: Dec 26, 2023
Kavya Eriksson
Delivered on most promises

Really happy with this service. The product is great quality and I feel the pricing is fair. The website is easy to use and the checkout process was smooth. I had one small issue that was quickly resolved by their support team. Would recommend this.

4
Date of experience: May 06, 2015
Sigrid Mohammed
Reasonable but not outstanding

Somewhat satisfied but left with a few reservations. The core product is fine and delivery was acceptable but I had a billing query that took longer than it should have to resolve. Improving response times and overall polish would lift this to a four-star experience.

3
Date of experience: Dec 01, 2019
Louis Martinez
Would definitely recommend to friends

A genuinely positive experience with this company. The staff were friendly and helpful, the product quality was high and everything was delivered as promised. A minor process improvement could make things even better but I have no major complaints at all.

4
Date of experience: Sep 23, 2016
William Andersen
A great experience overall

Overall a really good experience. The product quality is solid and delivery was faster than expected. There was one small issue with the packaging but customer service sorted it out quickly. I would definitely use this service again and recommend it to others.

4
Date of experience: Apr 27, 2022
Noah Flores
A great experience overall

This company does a really good job overall. I was impressed with the responsiveness of their team and the quality of the final product. There were a couple of small things that could be improved but nothing that would put me off using them again.

4
Date of experience: Oct 16, 2022
Layla Hall
Middle of the road experience

Three stars feels about right for this. The service works and does what it promises but there is nothing that really sets it apart from competitors. The pricing is competitive but the overall experience was quite standard. Might try a different provider next time.

3
Date of experience: Mar 04, 2020

Business Details

  • Our mission is simple: to provide the best possible experience for every customer, every time. We combine cutting-edge solutions with a personal touch that sets us apart from the competition.

  • Email
    contact@hotels.com
  • Phone
    +1-867-182-8943

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More