GoPro

3.9
3.9 from 10 Reviews and Ratings
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Average Rating

3.9

/
5

10 Reviews

5 Star
20%
4 Star
30%
3 Star
30%
2 Star
10%
1 Star
10%

All Reviews

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Review Time

Gabriel Khan
Would give zero stars if I could

One star and even that feels too generous. The product quality is shocking for the price and the customer service team seems trained to deflect rather than help. I will be filing a formal complaint and sharing my experience wherever I can. Truly awful.

1
Date of experience: Apr 10, 2025
Jack Meyer
Struggled with this service

More bad than good with this one. Long delivery times, questionable quality and an unhelpful support team made for a stressful experience. I understand businesses can have off days but this felt systemic. I would suggest looking at alternatives before committing.

2
Date of experience: Dec 12, 2018
Emily Johnson
Unmatched quality and professionalism

Simply put, this is a fantastic company. Everything from the website experience to the final product delivery was smooth, professional and impressive. I have no hesitation in giving this five stars and I will definitely be ordering again very soon.

5
Date of experience: Aug 06, 2024
Jack Johnson
Mixed feelings about this service

Somewhat satisfied but left with a few reservations. The core product is fine and delivery was acceptable but I had a billing query that took longer than it should have to resolve. Improving response times and overall polish would lift this to a four-star experience.

3
Date of experience: Dec 26, 2019
Jack Christensen
Simply brilliant — no complaints at all

I have tried many similar services over the years and this one is by far the best. The quality is outstanding, the pricing is fair and the customer service is second to none. I am a loyal customer for life and will never look elsewhere again.

5
Date of experience: Feb 15, 2024
Ava Mueller
Would use again without hesitation

This company does a really good job overall. I was impressed with the responsiveness of their team and the quality of the final product. There were a couple of small things that could be improved but nothing that would put me off using them again.

4
Date of experience: Jun 27, 2022
Elise Larsson
Fine for the price point I guess

An average experience overall. The product quality is acceptable and the pricing is reasonable. I had to chase up a couple of times for updates which was a bit annoying. Nothing disastrous but nothing spectacular either. Three stars feels fair and honest.

3
Date of experience: Feb 18, 2022
Mohammed Davis
Would use again without hesitation

Pretty good experience overall. I found the ordering process simple and the delivery was on schedule. The product quality was better than I expected for the price point. I will be ordering again and would recommend to friends who need a similar service.

4
Date of experience: Jun 04, 2020
Karen Roux
Great quality and fast response

Overall a really good experience. The product quality is solid and delivery was faster than expected. There was one small issue with the packaging but customer service sorted it out quickly. I would definitely use this service again and recommend it to others.

4
Date of experience: Oct 09, 2017
Ananya Lindqvist
Gets the job done but barely

Three stars feels about right for this. The service works and does what it promises but there is nothing that really sets it apart from competitors. The pricing is competitive but the overall experience was quite standard. Might try a different provider next time.

3
Date of experience: Jan 24, 2023

Business Details

  • From our humble beginnings to our position today, we have always prioritised one thing above all else: doing right by our customers. Our team is passionate, knowledgeable and always ready to help.

  • Email
    support@gopro.com
  • Phone
    +1-497-296-1274

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